Frequently Asked Questions

In Japanese, 澪 (mio) is a safe water channel or passage. We guide tourists safely through Japan.

A $300 deposit (paid in BTC) that secures priority access to tourist-focused Japan tours. Flights are not included.

The $300 Mio Pass is not a service fee. It exists to guarantee that every tourist has secure pocket money during the tour. Once payment is made, an online card issued by Crypto.com in the tourist's name.

Up to 10 % of the balance can be spent online before the tour.

The remaining balance is loaded onto a physical Crypto.com card, which is handed to the tourist at the start of the tour. This arrangement ensures both convenience and safety, giving each tourist immediate funds for meals, souvenirs, or small emergencies.

No. Tourists pay for their own round-trip flights. We may share partner discounts.

Under 18 requires a parent/guardian consent and contact details.

Refunds and transfers are subject to our program’s terms and policies. A 14-day refund window applies from the date of payment. After this period, payments are locked and become non-refundable, ensuring that tour preparations and reservations can proceed without disruption.